
Conversion paths
What Should I Do When Someone Enquires but Does Not Book?
Give every unbooked enquiry a visible status, named owner, useful response, clear next step and respectful closure.
Category
3 published field notes about conversion paths.

Give every unbooked enquiry a visible status, named owner, useful response, clear next step and respectful closure.

Use video only when it answers a genuine question about fit, process or effort more clearly than concise text.

Choose between a website page and a dedicated landing page by matching the ad promise, buyer question and enquiry path.